Car Sold to Someone Else

Name of Oklahoma City Area Car Dealership: 

Date of Visit: 

How would you characterize your car-buying intentions? 

Would you consider this dealership in the future? 

My Review 

I CONTACTED BOB MOORE CHRYSLER DODGE JEEP RAM ABOUT A VECHICLE LISTED ON AUTOTRADER.COM. I SPOKE TO CURTIS KELLER, NEGOTIATED AND PURCHASED THE VECHICLE ON THE FIRST CALL AND EVEN GAVE HIM MY CREDIT CARD INFORMATION OVER THE PHONE FOR THE $1000.00 DOWN PAYMENT. AFTER THAT I SPOKE TO HIM SEVERAL MORE TIMES ABOUT ARRANGEMENTS FOR PICKING UP THE VECHICLE AND ABOUT PAYING THE REMAINING BALANCE. SIX DAYS AFTER THE FIRST PHONE CALL, I SPOKE TO CURTIS ABOUT FINAL ARRANGEMENTS ON TAKING DELIVERY ONLY TO BE BLINDSIDED BY AN EMAIL!!! THAT THE CAR HAD BEEN SOLD TO SOMEONE ELSE THAT FOLLOWING DAY. WHEN I CALLED CURTIS ALL HE COULD SAY IS THAT HE WAS REALLY REALLY REALLY SORRY, BUT IT WAS OUT OF HIS CONTROL AND THAT HE WAS JUST A PEON AROUND THEIR. I ASKED TO SPEAK TO A MANAGER (GARY MOORE) WHO WASN'T AVAILABLE AT FIRST, BUT DID CALL ME BACK. I EXPLAINED TO HIM WHAT HAPPEN AND HE SAID THAT HE WOULD GET TO THE BOTTOM OF IT AND GET BACK TO ME. WHEN HE CALLED ME BACK HE TOLD ME THAT THE CAR WAS SOLD AN APOLOGIZED AGAIN. HE THEN PROCEEDED TO TELL ME THAT KNOW ONE HAD CHARGED MY CREDIT CARD SO THAT IS WHY IT GOT SOLD. HE ALSO SAID THE OTHER BUYER STILL HAD TO BRING THEM A BANK DRAFT BEFORE THE SALE IS FINAL BUT HE WOULD GIVE ME ANOTHER CHANCE AT THE VECHICLE IF THAT DIDN'T WORK OUT. I'M SORRY I WAS UNDER THE IMPRESSION THAT THE VECHICLE WAS MINE! SO WHY NOT CONTACT THE SECOND BUYER AN TELL HIM THE CAR WAS ALREADY SOLD. OVER THAT WEEK I HAD I LISTED AND SOLD MY VECHICLE AND GIVEN A DEPOSIT TO MY AUTO TRANSPORT COMPANY FOR PICKING UP THIS VECHICLE. WHEN HE CALLED BACK HE NEVER ONCE ASKED WHAT HE COULD DO TO MAKE THIS RIGHT.

Would you recommend this to a friend?